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Transforming Aviation Task Management with A Web Application
Overview
Client’s Business Goals
ENCODEDOTS collaborated with Innovative Utility, a leading aviation services company, to tackle critical challenges in aviation task management, accountability, and efficiency by building a comprehensive web application to empower field technicians, streamline task handling, and ensure compliance.
Problem Statement
The aviation industry grappled with the following challenges
Lack of a centralized system led to delays in task assignment, tracking, and approval. Manual processes hindered operational efficiency.
Ensuring accountability and competence while delegating tasks to subordinates was complex. Decision-makers lacked insights into employee capabilities.
Field technicians and maintenance crews required on-the-go task management capabilities. Dependency on desktop systems and paperwork slowed down processes.
A robust approval workflow was essential to maintain quality standards and regulatory compliance.
Solution
A comprehensive web app to transform aviation task management
Organizations could register and manage employees as users within the system. Administrators had authority over user profiles and permissions.
Tasks were categorized based on service type, experience level required, and competence level, streamlining task assignment.
A mobile application empowered field technicians and maintenance crews with on-the-go task management capabilities, reducing dependency on desktop systems.
The mobile app provided real-time access to task lists and status updates, enhancing responsiveness and agility.
Approvers or administrators received task approvals based on predefined criteria, ensuring quality control and compliance.
The solution also offers a comprehensive task dashboard to have real-time view of all the tasks and their execution.
Our Approach to Create the Building Blocks of Innovation
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- 1
- 2Define
User Journey Mapping
Site Map
Information Architecture
- 3Ideate
User Story
Moodboard
Possible Pain Points
- 4Design
Wireframe
Mock-up
Prototype
- 5Develop
Frontend
Backend
Database
- 6Testing
Functional Testing
Usability Testing
Security Testing
- 7Delivery
App Publishing
Feedback Management
Maintenance
Value Addition
Our solution delivered the following benefits
Improved visibility and accountability led to faster turnaround times, while decision-making benefited from insights into employee competence.
Field technicians and maintenance crews managed tasks remotely, enhancing responsiveness and agility.
The task management and workflow features of the platform helped increasing efficiency and productivity.
The approval workflow ensured adherence to quality standards and regulatory requirements.
68%Boost in functional efficiency
82%Increase in staff collaboration
71%Better customer support
45%Faster and precise decision making
Technology Stack
- Php
- Yii
- MySQL
In summary, ENCODEDOTS partnered with Innovative Utility, a leading aviation services company, to enhance task management, accountability, and efficiency through this web application.
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What our clients says about us?
Our experience with ENCODEDOTS has been exceptional. They provided an aviation task management solution that surpassed our expectations. Their expertise streamlined our operations, empowered our field technicians, and ensured compliance. ENCODEDOTS truly revolutionized our approach to task management, setting new standards in the industry.
Diana
CTO
