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Stone Trade ERP is Designed to Overcome Manual Record-keeping and Improve Team-wide Connectivity

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Stone Trade ERP app introduction - streamline material procurement

Stone Trade ERP, a custom-built web platform, was developed to eliminate the inefficiencies of paper-based processes and disconnected operations in the stone trading industry. This case study highlights how EncodeDots designed and delivered a unified ERP system to streamline inventory, automate workflows, and enhance communication across departments, empowering businesses to scale with confidence and clarity.

Services
Industry

Real Estate And Architecture

Tech Stack
Stone Trade ERP dashboard - manage stone inventory and orders
Stone Trade ERP app - real-time team collaboration interface
Stone Trade ERP app - automated order and stock management

The Challenges

Stone Trade ERP faced daily inefficiencies due to outdated, manual systems and disconnected processes. Managing orders, inventory, and team communication became increasingly complex as operations scaled.

Disconnected Workflows

Stone sellers used different tools to resell, inventory level, dispatch and bill. This resulted in ineffective handovers, double data entry and limited transparency across the supply chain.

Inefficient Communication

Members of the team coordinated on a daily basis using WhatsApp, calls and paper notes. There was no central communication which led to a lot of instances when information was late or miscommunicated resulting in issues with customer or delivery updates.

Lack of Inventory Control

In the absence of real-time inventory control systems, stockouts and overstocking were a common occurrence. Teams were unable to update availability quickly enough and consequently missed sales, and peeved customers.

Limited Scalability

When order volumes increased, the existing systems could not handle them. With no automation, and no integration, the business couldn’t scale up its operations or onboard team members quickly.

User facing challenges in stone trading operations - Stone Trade ERP case study
Stone Trade ERP app - mobile access for stone inventory management
Stone Trade ERP app - intuitive team communication interface
Stone Trade ERP solution - centralized operations and automation

The Solutions

To streamline operations and eliminate inefficiencies, EncodeDots developed a custom ERP solution tailored for stone traders. The platform brings together automation, real-time data, and user-friendly tools under one system.

Centralised Operations Hub

The inventory, sales, dispatch, and reporting are all integrated into the handy dashboard of ERP system. It allows entrepreneurs to control and oversee the entire process from one place through a single control panel.

Automated Order & Stock Flow

Automation makes the work of manual entries redundant from order booking to inventory updating. And it provides real-time accuracy throughout inventory and delivery schedules to billing, so you save time and mistakes.

Mobile Access & Simplicity

Teams can access data at the works on site or on the go with a sleek mobile responsive interface. The intuitive design ensures every user, from warehouse staff to admin, can navigate tasks with ease.

Real-Time Data Sync

Live updates means that everyone is on the same page from procurement to delivery. Real-time sync makes on-the-fly decisions that acknowledge present conditions, without lag times, over-stocking and mixed signals between departments.

Stone Trade ERP app - inventory management dashboard
Stone Trade ERP app - real-time order tracking interface
Stone Trade ERP app - automated workflow management
Stone Trade ERP app - team collaboration and reporting
Stone Trade ERP app - scalable business operations interface

Our Solution Offered the Following Benefits to Stone Trade and Their Teams

Improved Accuracy

The ERP system automated order logging, stock updates, and invoicing, significantly reducing human error across day-to-day operations and improving data reliability for better business decisions.

Faster Order Processing

Real-time inventory sync and automated workflows led to faster confirmations, dispatches and delivery tracking, meeting customer demand in a quicker, more effective way.

Team Collaboration

The solution enabled end-to-end communication for field staff, warehouse teams and back-office staff to achieve enhanced visibility, co-ordination and removal of operational bottlenecks.

Operational Scalability

With opportunities for building modular features and automation, businesses trading stone could process increasing order quantities with ease and scale without draining internal resources.

Stone Trade ERP app benefits - improved accuracy and scalability

68%Boost in Customer

82%Increase in Traffic

71%Increase in Sales

45%Boost in Repeat Orders

Our Approach to Creating the Building Blocks of Innovation

01.Discovery & Research

  • Industry & Workflow Analysis
  • Competitor Feature Audit
  • Stakeholder Interviews
  • Operational Pain Point Mapping
  • ERP Module Requirement Drafting

02.Design & Prototyping

  • Module Blueprinting
  • Information Flow Design
  • Role-Based Access Planning
  • User Journey Diagrams
  • Wireframe Prototypes

03.UI/UX Architecture

  • ERP Dashboard Design
  • Interface Simplification for Staff & Admin
  • Mobile-Friendly Wireframes
  • Custom Branding Integration
  • Interactive Mockups

04.Agile Development

  • Frontend & Backend Development
  • Role-Based Login & Permissions
  • Inventory + Order Flow Automation
  • Real-time Sync APIs
  • Secure Cloud Database Integration

05.Testing & Launch

  • Cross-device Testing
  • Workflow Validation
  • Security & Load Testing
  • Final Deployment
  • Training + Post-launch Support
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